Terms and Conditions

1. Acceptance of Terms

By accessing and using Practify's practice management software and services (“Service”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Practify provides a cloud-based practice management platform that includes appointment scheduling, patient records management, invoicing, billing, telehealth capabilities, and related features for healthcare practices and clinics.

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to notify us immediately of any unauthorized use of your account or any breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Subscription and Payment

4.1 Subscription Plans

We offer yearly subscription plans. Subscription fees are billed annually in advance. All fees are non-refundable except as required by law or as specified in our Cancellation and Refund Policy.

4.2 Price Changes

We reserve the right to modify subscription pricing at any time. Price changes will be communicated in advance and will apply to subsequent billing cycles. Your continued use of the Service after price changes constitutes acceptance of the new pricing.

4.3 Payment Terms

Payment is due according to your subscription plan. If payment fails, we may suspend or terminate your access to the Service. You are responsible for any taxes applicable to your use of the Service.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any laws
• Infringe upon intellectual property rights of others
• Transmit viruses, malware, or any harmful code
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without authorization
• Share your account credentials with unauthorized parties
• Violate any applicable healthcare regulations or standards

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You are responsible for ensuring that all patient data and personal information you input into the Service complies with applicable privacy laws and regulations, including HIPAA where applicable.

7. Intellectual Property

The Service, including all content, features, and functionality, is owned by Practify and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.

You retain ownership of data you input into the Service. By using the Service, you grant us a license to use, store, and process your data as necessary to provide and improve the Service.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance that may temporarily interrupt service. We are not liable for any downtime or service interruptions.

9. Termination

Either party may terminate the Service at any time. Upon termination:

• Your right to use the Service will immediately cease
• You may export your data within a reasonable timeframe as provided by the Service
• We may delete your account and data in accordance with our data retention policies

10. Limitation of Liability

To the maximum extent permitted by law, Practify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

12. Indemnification

You agree to indemnify and hold harmless Practify, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Contact Information

If you have questions about these Terms, please contact us at nikhil@practify.in or through our contact page.