Privacy Policy

Last updated: January 26, 2026

1. Introduction

Practify (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our practice management software and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and postal address
  • Practice/clinic information and credentials
  • Payment and billing information
  • Patient data and records that you input into our system
  • Account credentials and authentication information

2.2 Automatically Collected Information

When you use our services, we may automatically collect:

  • Device information and IP address
  • Browser type and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send administrative information and updates
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues
  • Comply with legal obligations and protect our rights

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, access controls, regular security audits, and compliance with industry standards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with a business transfer or merger

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability rights

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though disabling cookies may affect functionality.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at nikhil@practify.in or through our contact page.